SDN delivered a disruptive business solution for a clean and congestion-free last mile logistics in urban areas, addressing the rapidly increasing traffic of goods for private and business consumers, the livability of city centers, the growing need of reducing operational costs for logistic operators. The main outcomes was an AI end to end solution for urban smart delivery and validated B2B (customers=carriers) and B2G (customers=cities) business models. The impact was on lower emission and traffic congestion thanks to low emission connected vehicles and optimized fleet management in Italy and Finland. Furthermore, the SDN system optimized management of delivery through real-time data analysis and nowcasting approaches and maximized the benefits for all stakeholders (cities, carriers, customers) thanks to dynamic pricing and incentive models.