Digital Transformation

Digital Transformation refers to a process of adoption of digital tools and methods by an organisation. In the public sector, while early waves of digitization focused on the transition from analog to (parallel) digital services to increase efficiency and effectiveness of government services, digital transformation aims to redesign and reengineer government services from the ground up to fulfill changing user needs.

 

The FBK Digital Society Center’s goal is to achieve a measurable positive impact of Digital Transformation in PA and Government through a broader and more effective adoption of digital technologies. With a strong positioning at the local level (Trento city, Trentino region), a wide international network and many successful experiences in societal engagement, the FBK centre shows an excellent track record of funded National and European projects. The main topics of interest are:

 

  • Innovative public services (through digital  technologies such as Cloud, Data, AI, IoT) 
  • Economy & Labour market (Labor market mismatches, labour force resilience, …)
  • Skills & Education (School & life-long learning, Innovative digital education, …)
  • Participation and democracy (Public-civic partnerships, participatory governance, …)

TALEA enhances urban climate resilience by creating adaptable, integrative green infrastructure that addresses UHI and UHW, while promoting healthier, more sustainable living conditions for all citizens in cities and urban areas.

GDB creates a dynamic digital model of the city’s urban environment, integrating real-time data from stakeholders and citizens, representing a new civic infrastructure aimed at improving quality of life and tackling critical contemporary challenges.

The project will foster resilience in rural areas, by upgrading and co-designing, co-developing and co-validating with local communities a set of smart solutions, integrated within Smart Innovation Packages (SIPs) able to tackle pressing socio-economic and environmental challenges.

The project AIxPA – funded by Progetto Bandiera PNC-A.1.3 – Digitalizzazione della Pubblica Amministrazione della Provincia Autonoma di Trento, aims to develop an Artificial Intelligence (AI) solution specifically designed for the needs of Public Administrations (PAs).

DIPS aims to accelerate the digital transformation of SMEs and public administration offering services for their digital transformation in AI and Cybersecurity. These offer a complete approach from the conception to the implementation of technological strategies, while ensuring protection and sustainability.

SCAN II aims at better enforcing the European Small Claims Procedure (ESCP) judgments through creating a Roadmap of the 26 EU Member States’ (MSs) enforcement rules and simplification and digitalization of the enforcement procedures.

INTERLINK aims to overcome the barriers preventing administrations to reuse and share services with private partners (including citizens) by developing a novel collaborative governance model that merges the enthusiasm and flexibility of grassroot initiatives with the legitimacy and accountability granted by top-down e-government frameworks.

WeLive aims to bridge the gap between innovation and adoption of open government services and to catalyse public services by empowering citizens, public administrations, local businesses and companies to directly participate in the design, creation, selection and delivery of some of the public services in the form of mobile apps.

It proposes a novel approach for the delivery of personalized online services, combining emerging technologies for language processing and machine learning with the wisdom of the crowd, to make interactions with the PA easier, more efficient and effective. It combines top-down knowledges with bottom-up contributions.